FAQ

What makes WAVE Electric Scooters unique?

WAVE Electric Scooters, a Toronto-based retailer, curates premium Kukirin and Nami scooters for urban commuters and thrill-seekers. We specialize in high-performance, quality-controlled units that blend power, durability, and sleek style, elevating the electric riding experience with trusted brands.
How fast are WAVE scooters?

Our Kukirin and Nami scooters can hit speeds up to 75 km/h, depending on the model, terrain, and rider weight, ideal for city commutes or thrilling rides.
What’s the range on a full charge?

Most models deliver a 60–90 km range per charge, depending on the model, terrain, rider weight, and conditions, ensuring reliable urban adventures.
Are WAVE scooters street-legal in Canada?

All Kukirin ,Nami and Ruitoo models meet Canadian regulations, but local laws vary. Check provincial or municipal guidelines to confirm electric scooter compliance.
How long does it take to charge?

A full charge takes 6–8 hours, with fast-charging options on select models for quicker convenience.
What’s the weight capacity?

Our scooters support riders from 225–330 lbs (102–150 kg), depending on the model, designed for robust performance across a wide range of users.
Do WAVE scooters come with a warranty?

Yes, all Kukirin and Nami scooters include a 1-year manufacturer’s warranty covering defects in materials and workmanship for your confidence.
Where do you ship?

We ship across Canada. Contact our support team for international shipping inquiries.
How long does shipping take?

Shipping within Canada takes 3–7 business days, depending on your location, with prompt delivery guaranteed.
Can I track my order?

Definitely! You’ll receive a confirmation email with tracking details once your order ships, keeping you in the loop
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Do you offer financing options?

Yes, we offer flexible payment plans through trusted providers at checkout to make premium scooters more accessible.
What’s your return policy?

Returns are accepted within 14 days of delivery for unused scooters in original packaging. See our Return Policy for details.
Do you have a physical store?

We’re an online-first retailer, but stay tuned to our social media for Toronto pop-up events or future showroom updates.